For more information about PEDALTRAIN or
to become an authorized dealer contact us at:
PRO STAGE GEAR LLC.
216 19th Avenue North
Nashville, TN 37203
email: jc@pedaltrain.com
Phone: (615) 327-4291
Fax: (615) 269-4434
Sales:
Email: sales@pedaltrain.com
Toll Free: 1-866-787-2461
Customer Service:
Email: help@pedaltrain.com
Toll Free: 1-866-787-2461
Web:
http://www.pedaltrain.com
http://www.prostagegear.com
FREQUENTLY ASKED QUESTIONS
1. Where's the power supply?
2. Can I mount a power supply underneath?
3. What is the best order to put my effects in?
4. Does everything stay mounted on the pedaltrain while inside the case?
5. Does the Velcro really hold the pedals in position while being transported?
6. My Pedaltrain case has too much space around the board, why?
7. What should I do about rubber feet or pads on the bottom of my pedals?
8. What if I need to get some more velcro?
9. What is the pedaltrain warranty?
1. Where's the power supply?
The power supply question is a good one, and it is the reason that the pedaltrain
will always be available non-powered. There are as many ideas about what's the
best way to power up your effects as there are guitar players. The best power
supplies currently available do not come with a pedalboard. All the units
described below work great with the pedaltrain, and until we make our own that
will do everything, for everyone, at a price anyone can afford we will continue to
recommend the following:
There are many others out there but these are units we've had actual
experiences with. All have different features and prices so take your time and
pick the one that suits your needs and not necessarily what someone says is the
"best". You can read the user reviews on any of these at:
http://www.harmony-central.com/Effects/Data
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2. Can I mount a power supply underneath?
Yes, all new Pedaltrain models will accommodate most any power supply
available underneath with little or no modifications necessary.
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3. What is the best order to put my effects in?
This is a huge question. We do have a few suggestions but ultimately it depends
on how your particular collection of pedals all interact with each other. In our
experience there are no formulas that haven't been disproved a time or two. Our
philosophy is simple: Effects pedals are like children, some of them get along fine
sitting next to each other and some do not. Any one of them may potentially be
the problem child that disrupts the whole classroom if not put in the right place.
The best way to start would be to lay all of the pedals out on the floor and first do
a straight line patching of them together and powering them up with what you
intend to use for power on your pedalboard. Then play, stomp, and listen. Don't
be in a rush, the time you invest will pay off in satisfying tone. We've seen
people insist on a certain order because someone told them "this is how it's
done" only to have their tone suffer needlessly. Nothing will substitute blocking
out a few hours of jockeying them all around in the chain to find the most quiet
and tone pleasing order before you ever mount them to a pedalboard. Then write
everything down! Keep in mind that you selection of pedals is unique to only you
and what works great for one person may be horrible for the next.
Once you have everything all running as clean and quiet as possible then you can
start to mount them. Occasionally you may need to mount them in an order that
suits you foot stomping order than in signal path order. If that is the case you
simply patch them together in the order they need to be, but mount them where
it is the most comfortable. Are you confused yet? I hope not, good luck!
Here's another great answer to this question from effects guru Robert Keeley
http://www.robertkeeley.com/faq.php#Effect%20Order
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4. Does everything stay mounted on the pedaltrain while inside the case?
Yes, the pedaltrain case is designed with ample interior room to hold the fully
loaded pedaltrain. You should not have to remove anything during storage or
transport. Everything fits nicely and will be in place when you get to the gig.
There is a 2.5 inch thick layer of egg crate type foam in the lid to conform to the
shape and height of your set up.
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5. Does the Velcro really hold the pedals in position while being transported?
Yes, and for a few reasons. One is that with the open frame design you will have
at least two attachment points for each pedals and two separate velcro
connections. This actually holds things in place much better than if it was one big
surface area with one wide strip. Also we are very picky when it comes to velcro
and we use the best and stickiest stuff you can get. Folks keep asking us to just
sell velcro to them.
With the hard cases another feature is that helps keep things in place is that we
actually leave a little bit of room around the board inside the case to absorb
some of the shock if your case has a rough ride in a truck or bus. When a
pedalboard is built rigidly into a case (as many are) they do not consider the fact
that the shock has to go somewhere and it usually means pedals coming loose
from the board. This took me years of frustration to figure out I was looking at
the wrong thing as being the problem. We also have a thick 2 inch layer of
eggcrate foam in the lid that conforms to the shape of all your pedals and helps
keep things firmly in place too.
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6. My Pedaltrain case has too much space around the board, why?
In the flight cases of the Pedaltrain/JR and Pedaltrain/2 we added extra space to
allow you to carry other things inside along with a fully loaded pedaltrain. Many
folks who use large volume and wah pedals actually prefer to use them flat on
the floor next to their pedaltrain and just patch them into their signal path with a
small patch cable. So we have enough space to lay them inside the case too. You
will also have room for all your cables, cords, tool bag, boxes of strings, dirty
socks, etc.....
The amount of extra width space is by design and serves a purpose. One of the
main problems with pedalboards that are built into a case, or one with a tightly
fitting board, is that when the case takes a hit or is dropped during transport,
whatever is mounted to that case or board (your pedals) is what receives the
force of that shock. This is the primary reason that pedals come disconnected
from boards during transport. The pedaltrain case affords the pedalboard frame
the ability to move inside the case to act as a shock absorber. This may sound
crazy but it actually works.
We guarantee that if you choose a pedaltrain, and ever open the case to find
your pedals have come off the board, we will buy back your pedaltrain at your
purchase price. We're proud to state that in 9 years no one has taken us up on this
offer.
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7. What should I do about rubber feet or pads on the bottom of my pedals?
Take them off. To insure proper adhesion of the velcro to the bottom of your
pedals it is best to stick the velcro directly to the metal bottom. It's OK if it's
painted, but you will need to get any old adhesive residue off before applying the
velcro to a clean and dry surface. This is especially true of Boss and Line6 brand
pedals. Those rubber pads will require some effort to get off, but the end result is
well worth it. Also, if your pedal board is exposed to extreme heat (like a car
trunk in August) the adhesive compound on the velcro breaks down and rejects
the bond if it's applied to a rubber pad.
For pedals with rubber feet that actually hold on the bottom plate of the effect,
such as a Crybaby wah, You will need to remove the rubber feet and reinstall the
screws. On some the housings on pedals of this type the holes will be tapped
deep enough to do this. If the original screws will not go all the way in you'll need
to go down to the hardware store and get some shorter screws of the same
thread type to hold your plate on. If all this makes you stomach hurt just thinking
about it, a company called Stompin-Ground sells a flat mounting plate to fit most
popular wah pedals for $19.00 with velcro already attached. Check it out.
http://stompin-ground.com/products/sgwahplate.htm
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8. What if I need to get some more velcro?
We do keep a limited supply on hand available for Pedaltrain owners.
Please contact us for details.
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9. What is the Pedaltrain warranty?
All Pedaltrain products carry a lifetime warranty against defects in materials and
workmanship. This warranty does not cover incidental or consequential damage
to persons or property caused by use, abuse, misuse, or improper storage or
transport of the unit.
This warranty shall not apply to any goods that have been altered or modified by
anyone other than ProStageGear. This warranty is valid to the original purchase only and not transferable.
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